Technology that puts collaboration first make work more intuitive with easy-to-use collaboration technology
72 %
Seventy-two percent of respondents say “effective team communication” has become more important over the past two years.
54 %
Fifty-four percent of business leaders are investing in easier-to-use collaboration solutions.
64 %
Sixty-four percent of those surveyed report that collaboration with external parties has increased in importance.
Conferencing
Cisco Webex Calling
Conference calling to connect with anyone.
Call anyone from Cisco IP phones or directly from a Webex Teams space. Webex Calling is a cloud-based phone service that’s perfect for small to mid-size organizations. Get the benefits of traditional phone systems without the complicated deployment.
Cisco Webex Meetings
Streamline your data center storage needs with industry-leading solutions from a single partner, Dell EMC. Support every workload from edge to core to cloud with the #1 in enterprise storage.
Dell EMC data storage and data protection cuts application outages and latency issues by 90% – while reducing storage requirements and network loads with advanced storage and deduplication.
Cisco Webex Board
Wireless content sharing, digital whiteboarding, and video conferencing — on one device
Webex Room Kit
Modernize IT and realize an average 6x ROI over five years— real savings, real results. Hyper-Converged Infrastructure (HCI) enables compute, storage, and networking functions to be decoupled from the underlying infrastructure, vastly improving infrastructure efficiency and lowering costs.
Realize greater business agility, improved data center efficiency and operational simplicity with the industry-leading, fully integrated compute, network, storage and data protection solution.
Webex DX80
Delivering personalized customer experiences that develop relationships that last a lifetime
89 %
89% of business leaders consider customer experience the “new battlefield” for competition.
34 %
34% of execs list improving the customer experience as their top business imperative.
68 %
68% of execs say fostering collaboration with customers has increased in importance in the last two years.
Contact Center
Cisco Unified Contact Center Express
Improve productivity and customer experiences
Easy to deploy, manage, and utilize, Cisco Unified Contact Center Express (Unified CCX) delivers a secure, available, virtual, and sophisticated customer interaction management solution for up to 400 IVR ports and agents. This integrated and omnichannel solution is intended for both formal and informal contact centers in small to medium sized businesses to enterprise branch deployment
Contact Center Enterprise
Deliver a connected digital experience
Improve your customer journey. Unified Contact Center Enterprise helps you provide contextual, continuous, and high-capability experiences. Fault tolerance helps ensure uninterrupted operation. Comprehensive reporting gives you the business intelligence you need to optimize your contact center.
Cisco Packaged Contact Center Enterprise
Easy-to-deploy, omnichannel contact center
Cisco Packaged Contact Center Enterprise (Packaged CCE) is a complete omnichannel customer care solution for businesses with 2,000 or fewer agents. It helps you deliver a connected digital experience to your customers, with simplified ordering, deployment, and administration.
Cisco Hosted Collaboration Solution for Contact Center
Operate Your Contact Center in the Cloud
Run your contact center completely in the cloud with Cisco Hosted Collaboration Solution for Contact Center. With rapid provisioning, flexible scalability, and lower support costs, you can benefit from more satisfied customers and fewer incoming calls.
Phones and Video Devices – Collaboration Endpoints
Unified Communications – Work intuitively. Bring people together anywhere, on any device, with integrated collaboration
Call Control
Unified communications call control delivers the right experience to the right endpoint.
Packaged Collaboration Solutions
Cisco Business Edition 7000
Cisco Business Edition 6000
Cisco Business Edition 4000.
Enterprise Unified Communications
Cisco Unified Communications Manager
Enterprise unified communications and collaboration
Bring people together anytime, anywhere, and on any device with Cisco’s integrated collaboration infrastructure for voice and video calling, messaging, and mobility.
Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable, and manageable call control and session management.
Cisco Packaged Contact Center Enterprise
Easy-to-deploy, omnichannel contact center
Cisco Packaged Contact Center Enterprise (Packaged CCE) is a complete omnichannel customer care solution for businesses with 2,000 or fewer agents. It helps you deliver a connected digital experience to your customers, with simplified ordering, deployment, and administration.
Cisco Hosted Collaboration Solution for Contact Center
Operate Your Contact Center in the Cloud
Run your contact center completely in the cloud with Cisco Hosted Collaboration Solution for Contact Center. With rapid provisioning, flexible scalability, and lower support costs, you can benefit from more satisfied customers and fewer incoming calls.
